Delivery & Return

At SmartTouch.pk, we provide fast and reliable delivery services all across Pakistan. We aim to deliver your favorite gadgets and electronics safely to your doorstep.

Delivery Options Overview

SmartTouch.pk offers convenient delivery options for customers across Pakistan. Whether you are ordering small gadgets, smart devices, accessories, or electronic products, we ensure secure nationwide shipping through trusted courier services.

1. Place Your Order & Select Delivery Method

Choose your desired products and complete your order using Cash on Delivery or online payment methods.

2. Receive Order Confirmation

You will receive an order confirmation via phone, email, or WhatsApp after your order is successfully placed.

3. Wait for Delivery

Our team will process and dispatch your order quickly. Orders are usually delivered within 2–5 working days.

4. Receive Your Order

Enjoy your products delivered directly to your doorstep anywhere in Pakistan.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Small items

Standard delivery Get it in 3-5 working days

Orders over 10K: All day delivery. Order anytime:

FREE

Orders under 10K: All day delivery. Order anytime:

Rs.290

Weekday time slot from 10morning - 5pm. Order by 8pm.

$10

Next day delivery Get it next day, 7 days a week

All day delivery. Order by 9pm.

$5

Weekday time slot from 12noon - 5pm. Order by 9pm.

$10

What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.

Large items

Standard delivery Get it in 2 working days

All day Delivery from 7am - 8pm. Order anytime:

Fromu$20

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime:

From $35

Next day delivery it next day on weekdays

All day delivery from 7am - 8pm. Order by 7pm:

Fromu$30

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm:

From $45

The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.

Exchange or Return of Goods

Customer satisfaction is our priority at SmartTouch.pk.

  • Products can be exchanged or returned within 7 days after delivery.
  • The product must be unused and in original packaging.
  • Customers must provide proof of purchase or order details.
  • If the product arrives damaged or incorrect, please contact us within 24 hours of receiving the parcel.

Return Conditions

Products will not be accepted for return if:

  • The product is physically damaged by the customer.
  • Original packaging or accessories are missing.
  • The product has been used or modified.
  • The warranty sticker or seal is removed.

Refund Process

Approved refunds will be processed within a few working days according to company policy.

Need Help?

For delivery, returns, or order-related questions, contact us through:

  • WhatsApp Support
  • Email Support
  • Phone Support

Visit: SmartTouch.pk

SmartTouch.pk is your trusted online store for smart home products, electronics, automation accessories, gadgets, switches, sensors, and innovative technology solutions in Pakistan. We focus on quality products, reliable service, and customer satisfaction.

 

FAQs

My order hasn't arrived yet. Where is it?

A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.

It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.

Do you deliver on public holidays?

If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.

Do you deliver to my postcode?

A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.

It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.

Is next-day delivery available on all orders?

If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.

Do I need to be there to sign for delivery?

A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.

It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.

Online store of household appliances and electronics

Then the question arises: where’s the content? Not there yet? That’s not so bad, there’s dummy copy to the rescue. But worse, what if the fish doesn’t fit in the can, the foot’s to big for the boot? Or to small? To short sentences, to many headings, images too large for the proposed design, or too small, or they fit in but it looks iffy for reasons.

A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required. It's content strategy gone awry right from the start. If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader.